What’s the best amount to ask for in monthly giving?

Posted by on Mar 18, 2017 in Recurring giving |

This week’s #MonthlyDonorMonday tip is focused on the best amount to ask for in monthly giving. One of the attendees of my webinar last week sent me a follow up question and I know it comes up a lot. What’s the best amount to ask for in monthly giving can really be broken into two additional questions: Should you ask for odd or even amount?  For example; does $9 work better than $10? What’s the lowest amount you can ask for?...

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To ask for one-time gifts or monthly gifts… That’s the question!

Posted by on Mar 5, 2017 in Recurring giving |

This post first appeared on the Donor Perfect blog. Many nonprofits struggle with the decision to make the move and ask for monthly gifts. Here’s what I hear from organizations when I ask them about their monthly donor program: “I need one time gifts.” “I can’t focus on monthly gifts right now. They’re too small to concern myself with.” “I only have so little time. Why would I worry about small donors?” “It’s all about the net and monthly...

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Create a Tax Letter for your monthly donors

Posted by on Jan 3, 2017 in Recurring giving |

This post was first written for and published by Donor Perfect and can be viewed here.  Happy new year! I hope you did fantastic and exceeded your year-end goals! Now it’s back to reality.  You’ve processed all of your donations for 2016.  You’re current with your thank you letters.  That should suffice, right? Then a monthly donor calls and wants a tax-receipt for all of her donations for the year, even though she gets her...

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The Monthly-Donor-After-Ask…

Posted by on Nov 8, 2016 in Case Studies, Recurring giving, Uncategorized |

One of the neat things about the internet is that it’s really made asking for monthly donations so much easier. Especially after they’ve just done something else. There are so many success stories. Where to begin? Let’s start with your auto-responder. Say, you’re an advocacy organization and you do ask people to sign your petition. Did you know that you can use the auto-responder after they signed the petition not only...

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Who is steering your monthly giving ship?

Posted by on Oct 31, 2016 in Case Studies, Recurring giving |

This blog post was also published in Direct Marketing Advents, the publication of the Direct Marketing Association of Washington, DMAW. If you’ve seen or heard me present about monthly giving before, you know that I always recommend the following first step of running a monthly giving program: Put one person in charge! (Note, If you’re a large organization, the above guideline could be expanded to: put ONE department in charge, but it will make...

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Monthly donors, your ‘insurance policy’ during disasters

Posted by on Oct 10, 2016 in Annual appeals, Recurring giving |

As part of the country is cleaning up after Hurricane Matthew and others are bracing themselves for it, I was thinking about disasters and the tremendous impact on fundraising, especially in prime giving season. For example, if you’re local, based in Florida, Georgia or South Carolina and your donors have to evacuate in the middle of your busy appeal season, that will definitely have an impact! Just think back what happened with Katrina...

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Case study: Who is responsible for YOUR monthly giving program?

Posted by on Apr 19, 2016 in Annual appeals, Case Studies, Recurring giving |

If you’ve seen or heard me present, you know that I stress the importance of making one person responsible for your monthly donor program, no matter what size the organization is! As you’re the fundraiser, this is most likely going to be YOU. Now, that does not mean that you have to do everything but it’s absolutely ESSENTIAL that one person oversees all of the moving parts and is held accountable. That sounds like a huge...

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Top 3 Take-aways from Ring, Ring, Retention Tool Session at Bridge…

Posted by on Jul 14, 2015 in Annual appeals, Case Studies, Recurring giving |

Here are the Top 3 take-aways from Ring, Ring, what’s that retention tool doing in my living room? session At the recent Bridge Conference, held in Washington DC National Harbor, I presented a session with Nick Stavarz, Synergy and Anna Averling of the American Bible Society on the use of the phone in improving donor retention. Here are the top 3 take-aways from this session: 1. Telemarketing is one of the most successful and versatile tools in...

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How Small is The New Great

Posted by on Apr 14, 2015 in Case Studies, Recurring giving |

Some of you may know I’m Dutch, so occasionally, I put on my Dutch hat… Here’s a Dutch expression that pertains to monthly donors especially: “He who does not honor the small, is not worthy of the big”. Sadly, I still come across too many large organizations  who poo-poo the impact of a monthly giving program for them. They don’t seem to care about the many, many small donors they have and how they could...

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Monthly giving: Get buy in from finance…

Posted by on Feb 21, 2015 in Annual appeals, Recurring giving |

I’ve talked earlier about the importance of one person (or department) to be in total control of your monthly giving program. That’s important because there are so many moving parts associated with monthly giving. As a fundraiser, you literally touch every other department or individual in your organization. What this means is that you MUST work with other departments to get their buy in. Note, this is not the same as giving them...

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Do donors know what “Recurring” means?

Posted by on Feb 14, 2015 in Recurring giving |

I was talking to someone recently who was very concerned. And I can see why. Virtually every time a donor goes online to make a donation to an organization, he or she sees the word Recurring. Many organizations have simply added the word: “Make this gift recurring” message to their online donation form. That’s what their online forms or donor base system’ allowed them to use. But, do donors really know what that word...

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Solve the problem where it needs to be solved…

Posted by on Feb 7, 2015 in Recurring giving |

I’ve been working in direct marketing, fundraising and monthly giving for a very long time. And of course, I ran into problems. One of the things I learned early on though is that sometimes it’s really important to make sure that you solve the problem where the problem needs to be solved. In other words, sometimes, it looks as if something is causing the problem, but when you analyze it, it’s really caused by something else....

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7 big no-nos for monthly giving programs

Posted by on Jan 31, 2015 in Recurring giving |

This post was also published as a guest post on About.com  Fundraising, thanks Joanne Fritz! As you know, I’ve been writing about what to do when starting a monthly giving program. Recently, I’ve been talking to a lot of clients about their programs and helping them become more successful. What I found was that those organizations that were struggling to grow their program, undoubtedly were doing one or more of the following 7 no-no’s. The good...

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Are you serious about your Recurring Giving Program? Part 3.

Posted by on Jan 24, 2015 in Recurring giving |

If your answer is YES, I am serious about your recurring giving program, then you MUST: 1. Evaluate your current processes. 2. Project what you can expect, in terms of number of new recurring donors, existing, types of gifts and projected revenue. 3. Decide if you’ll be able to manage the processing in-house or if you should decide to outsource. This is the third in a series of blog posts addressing each and every one of these areas. In...

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Are you serious about your recurring giving program? Part 2.

Posted by on Jan 17, 2015 in Recurring giving |

If your answer is YES, I am serious about your recurring giving program, then you MUST: 1. Evaluate your current processes. 2. Project what you can expect, in terms of number of new recurring donors, existing, types of gifts and projected revenue. 3. Decide if you’ll be able to manage the processing in-house or if you should decide to outsource. This is the second in a series of blog posts that will address each and every one of these...

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Resolution 2: Attend the Online Fundraising Summit for Free

Posted by on Dec 20, 2014 in Uncategorized |

I hope you’re having a wonderful time this holiday season? I had some time to catch up on some reading, relax and I made my new year’s resolutions. One of those is to never stop learning. That’s why I have amazing news: One of my colleagues has put together a fabulous Fundraising Summit, that’s totally virtual and free. It’d held on January 5-9 and you can attend it simply by clicking here. You’ll see an...

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New Year’s Resolution 1: Start a Monthly Giving Program

Posted by on Dec 13, 2014 in Recurring giving |

I’m putting on my running shoes! As you’re getting ready to finish this year, here’s my recommendation for your firsts New Year’s Resolution: Start a monthly giving program!  I recommend that you run, not walk so you can reap the results sooner than later and really start building donor’s retention and long-term revenue for your organization. Here are 5 rules to review before you start but don’t take too...

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How do you become a better fundraiser?

Posted by on Nov 8, 2014 in Uncategorized |

I just came back from an amazing week at the   International Fundraising Congress with amazing inspired, energetic fundraisers from some 60 countries. You may have heard me speak about this conference before. It’s really the top conference in my book! And I’m not just saying that because it’s being held on the other side of the ocean in my native country the Netherlands! (I was able to spend the weekend celebrating my...

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The Top 6 Reasons why that Phone Call is coming into your Living Room…

Posted by on Oct 8, 2014 in Recurring giving |

For some this may be a bit controversial, but I think it’s time it’s written: Why is that phone call coming into your living room? Because TELEMARKETING WORKS!! Especially when it comes to generating new monthly donors or reactivating lapsed donors or upgrading monthly donors, it’s an absolute MUST to include telemarketing into your communications plan. Here are the top 6 reasons why: 1. Your donors LOVE to hear from you! 2....

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Never put an end date on your monthly giving form

Posted by on Sep 7, 2014 in Recurring giving |

 Never put an end date on your monthly giving donation form!   As you know, I’ve become an avid blogger and presenter on anything monthly giving. To prepare for this, I’ve been speaking with a lot of donor base companies and researching a lot of online donation form options to see what they’re doing for monthly giving. As more and more organizations are jumping on the recurring donor bandwagon, it’s important to...

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Myth debunked: You do not need a large staff to run a monthly giving program

Posted by on Aug 17, 2014 in Recurring giving |

Another Monthly giving myth debunked… You do not have to have a large staff to run a monthly giving program! You can certainly start small by just offering the program online.  But you must be committed and everybody must understand that everything you do is aimed at generating long term revenue growth. It’s less important what the size of your staff is, but rather the commitment that counts! I recently did a presentation for a group of...

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10 Tips to Awaken Sleeping Giants in your Donor Base: Monthly Donors

Posted by on Aug 2, 2014 in Recurring giving |

This was published as a guest post on Nonprofit Funderland 1. Commit. Building a monthly giving program takes time but it’s definitely a long term investment, not fast money! Crucial to do, but make sure everybody understands this. Most programs do break even in the first year but it depends on the media used. 2. Invest Time, Treasure and Talent. In the beginning, it may take some time and volunteer or staff time to set up the program, but it...

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Monthly Giving for Small Nonprofits: 8 tips for keeping it simple

Posted by on May 4, 2014 in Recurring giving |

This post was written by Joanne Fritz and appeared in about.com.  Thank you, Joanne!! Here’s the full post… It seems to me that monthly giving programs should be a natural for small, even tiny nonprofits. Yet, many in the US still don’t use this form of giving. It may be that they think it is just too complicated. I just recently whizzed through “Monthly Giving: The Sleeping Giant,” by Erica Waasdorp, and was...

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New Donors Do Join Monthly Giving Programs! You should test it sometime!

Posted by on Apr 21, 2014 in Recurring giving |

Another  Monthly Giving myth debunked   a guest post for Wild Woman Fundraising Monthly  Giving is probably the one fundraising program surrounded by the highest number  of myths. All of these myths are used as reasons NOT to start… Well, if  it were my nonprofit organization, I’d RUN (not walk) to get started with  monthly giving! The impact on retention is HUGE! And who doesn’t want to  increase their retention rate? So, if  you’re still...

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Monthly Donors: Small is beautiful! (Monthly Giving myths debunked)

Posted by on Feb 5, 2014 in Recurring giving |

Posted on January 30, 2014 by Guest Author/published on http://nonprofitacademy.com Today’s blog post is contributed by Erica Waasdorp, President of A Direct Solution and Author of Monthly Giving. The Sleeping Giant. Monthly Giving is probably the one fundraising program surrounded by the highest number of myths. All of these myths are used as reasons NOT to start… Well, if the many recent discussions about retention are any indication, you...

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Michael Rosen says: Is there a relationship between monthly giving and bequests?

Posted by on Jan 25, 2014 in Case Studies, Recurring giving |

A guest post with Michael Rosen… Michael Rosen says… This week, I have invited Erica Waasdorp, a self-proclaimed “philanthropoholic,” President of A Direct Solution, and author of the best-selling book Monthly Giving: The Sleeping Giant. Erica explains why nonprofit organizations should have a monthly donor program, explores trends in monthly giving, and provides plenty of useful how-to tips all in a mercifully brief, 131 page book....

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Debunking The Myths of Monthly Giving

Posted by on Jan 21, 2014 in Recurring giving |

Prepared as Guest blog for Vanessa Chase Debunking The Myths of Monthly Giving Believe it or not, there are still tons of myths about Monthly Giving. And they prevent many organizations from even getting started or really growing their program. That’s why I’d like to take you through some of these myths and hopefully start debunking them. The ultimate goal is to get going and growing! So, here are the first two: Myth 1: You have to be an...

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Why does Monthly Giving seem so ‘scary?

Posted by on Nov 20, 2013 in Recurring giving |

Would it be different if you knew it can increase your donor retention rates by 30% or even more? I continue to be stunned. The more I speak to organizations about monthly giving, be them small or large, the more I find that it’s definitely not something people seem comfortable with (yet). It’s almost like they’re afraid of it! It’s ‘funny’. Fundraisers can spend days, weeks, sometimes months working on their communication strategies. Come up...

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Every Monthly Giving Program is Tailor Made…

Posted by on Oct 23, 2013 in Recurring giving |

  Note: This post was written as a guest blog for Vanessa Chase If you’ve seen the discussions about retention recently and if you are reading this blog, you already know that one of the greatest solutions to really improve those retention rates is called: Monthly Giving. When working with nonprofits and helping them implement or grow their program, one thing has become really clear: There is not ONE solution for those looking to start or...

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