The nuts and bolts of direct mail

Posted by on Mar 13, 2017 in Direct Mail, Speaking |

This post was first published on the Charity How To blog. Before I got ‘hooked’ on monthly giving, I was already a direct mail ‘aficionado’. Why? Because direct mail works. Because people respond to it. Because you can measure what you’re doing. You can see how many fundraising messages you mail out and how many donations you receive back. But yet, so many people are no longer ‘trained’ in direct mail. They think that all donations are...

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Why Segmenting Your Sustaining Donors Is Crucial for Growth

Posted by on Oct 17, 2016 in Annual appeals, Recurring giving |

This post was written for and published by Bloomerang  More and more organizations now have a sustaining donor (monthly, quarterly, etc. donor) program. That’s great! Unfortunately, there can be a tendency not to continue appealing to them. But should you continue asking them for money? Can you send an appeal to your recurring donors? The answer is a resounding: YES, YES, YES! If you don’t, you’re missing out. The typical small shop that I have...

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How can Nana Murphy make you a better fundraising professional?

Posted by on May 3, 2016 in Annual appeals, Case Studies |

This post was prepared as a guest blog for Michael Rosen.  How can Nana Murphy make you a better fundraising professional? This is a post based upon the session I attended at the recent AFP International conference in Boston. Thank you, Michael, for sharing this post with your audience. The session I attended was called: From Ireland with Love, presented by Denisa Casement, CFRE, Head of Fundraising, Merchants Quay Ireland, Dublin,  Lisa...

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7 big no-nos for monthly giving programs

Posted by on Jan 31, 2015 in Recurring giving |

This post was also published as a guest post on About.com  Fundraising, thanks Joanne Fritz! As you know, I’ve been writing about what to do when starting a monthly giving program. Recently, I’ve been talking to a lot of clients about their programs and helping them become more successful. What I found was that those organizations that were struggling to grow their program, undoubtedly were doing one or more of the following 7 no-no’s. The good...

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Myth debunked: You do not need a large staff to run a monthly giving program

Posted by on Aug 17, 2014 in Recurring giving |

Another Monthly giving myth debunked… You do not have to have a large staff to run a monthly giving program! You can certainly start small by just offering the program online.  But you must be committed and everybody must understand that everything you do is aimed at generating long term revenue growth. It’s less important what the size of your staff is, but rather the commitment that counts! I recently did a presentation for a group of...

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Sustainers are retainers

Posted by on Jul 18, 2014 in Recurring giving |

  I just came back from a conference, attended by some 1,700 people and I’m so excited! There were 4 (yes, four) sessions on monthly giving aka sustainers!! More and more organizations are finding that ‘sustainers are retainers’. Thank you Dan Allenby for this great word cloud. Many donor base systems are adding monthly giving options to make your life as a fundraiser easier. And research is growing. For example:...

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Direct Mail still works!

Posted by on Jul 26, 2013 in Annual appeals |

I’m a true Direct mail junky! And I’ve been one for many years! Once I started working at Reader’s Digest, I got totally hooked. There’s a lot more to it than we know. Psychology, who are you mailing to, checking how people read, where do we put the picture, what’s a good headline, what’s the best story? Who signs the letter? What are we doing with the ask amounts, and so much more… But what I...

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